How to Pay

You can make a payment online using your Debit Card through our payment portal. Please log on to the Bill Payment website.

Direct Debit

Direct Debit Letter Direct Debit is the easiest and most popular way to pay your monthly instalments. You can download the form and return it to the Council.

With Direct Debit you can continue to pay by 10 monthly instalments from April to January, if you wish, or request 12 monthly instalments from April to March. We also offer a choice of instalment dates for Direct Debt Payments.

These are either 1st, 7th, 15th or 28th of the month.

Pay By Telephone

Pay over the phone by calling our cash office on 0115 901 3949. This telephone number is for payments only; enquiries cannot be taken on this line.

Payments by Debit Card can be processed over the phone by contacting our 24-hour automated telephone payment service on 0161 627 9907.

Note: You will need your account reference and debit card details.

Pay in Person

Payment by cash and cheque is also accepted by our Cash Office at the Civic Centre, which is open from Monday to Friday from 9.00 am to 4.45 pm (4.15 pm Fridays). Please note that night safe facilities are also available through our Cash Office.

Pay Using Your Own Bank

If you wish to make payment via your own bank, either by making a lump sum payment or by setting up your own standing order you will need the following details:

HSBC plc
104 Front Street
Arnold
Nottingham
NG5 7EG.

Sort Code: 40-08-46
Account Number: 51474146

You must make sure that the bank quotes your account number when sending the payment. Please note that by using this method it can take up to six days for your payment to reach your account. All payments must arrive at the council by the due date of payment.

Post

Cheques should be made payable to Gedling Borough Council and sent to the Council's Cash Office at the Civic Centre.

Please ensure you include your reference number, name and address on the reverse of the cheque, as well as your Demand Notice if you require a receipt. Please note that we cannot accept postdated cheques.