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Payment Problems

Council Tax is a statutory tax therefore the liable person must make payments as stated on their most recent Council Tax Demand Notice to avoid recovery action however there are ways you can reduce the amount you have to pay.

If you are the liable person and do not make payment as stated on your Council Tax Demand Notice then you could be subject to recovery action and incur further costs.

Extend your instalments by paying by Direct Debit

If you pay by Direct Debit you can extend your instalments until March giving you a further two instalments which would reduce your monthly instalments. To take up this offer please fill out the application below and tick the box indicating that you want an extension until March.

Council Tax Direct Debit form [149kb]  

Are you on a low income?

If so then you may be entitled to Council Tax Benefit. To find out if you are entitled to any benefit please visit our Housing Benefits page. *Please note that whilst any application is being made you must continue to pay as stated on your most recent demand to avoid recovery action*

Are you entitled to a discount or exemption?

There are a number of discounts and exemptions available such as Single Person Discount, Student exemption and carers. Visit our Discounts & Exemptions page for a breakdown of all the available discounts available.

Contact us before its too late.

If you get in touch with our department as soon as you are having problems then we may be able to help you by offering a special arrangement. You can speak to one of our advisors who will be able to offer you advice and avoid further recovery action.

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Please use this form if you would like to contact the council with a service complaint or compliment.

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Please use the form below to comment on this web page only. If you wish to make a complaint on a service please use our online complaint form.

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(0115) 901 3949

Civic Centre
Arnot Hill Park
Arnold
Nottingham
NG5 6LU


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