Homelessness

If you are homeless, or at risk of losing your home, then the sooner you contact us, the better we can help you.

In office hours, you can call us on 0115 901 3681. If you are immediately homeless and our office is closed (overnight and weekends), please call our out of hours service for assistance on 0800 096 0306.

We will try to help you stay in your current housing wherever possible. If you cannot stay then we may have a duty to provide you with temporary housing. This depends on why you are homeless and on whether you are in "priority need".

We can provide support and assistance on a range of issues, including welfare rights, housing benefits and tenancy matters. We can also assist if your landlord or mortgage lender is taking you to court, and we may be able to attend court with you. If we cannot prevent you from becoming homeless, then we can give you assistance in finding somewhere else to live.

Other organisations can also provide you with advice and help: