Town Centre Management

What is town centre management?

The success of any town centre needs to be based on a range of attractions, facilities and services including shops, financial, entertainment and leisure.

Town centres continue to play a very important role in society.  Therefore it is vitally important that we all cater for a wide range of people using the Boroughs main town centres of Arnold, Mapperley, Carlton and Netherfield, including  workers, residents, shoppers and visitors.

Attention also needs to be paid to the environment of the town centres in that they must be clean, pleasant and give a feeling of safety to all that attend.

The Town Centres' Manager looks at 4 main areas:

• Sustainability and Regeneration
• Traffic, Transport and Accessibility
• Crime and Disorder
• Publicity and Promotions

Town Centre Management action plans have been created for both Arnold and Netherfield.  To view these click on the links belowe:

Download Arnold town centre action plan

Download Netherfield town centre action plan

For further information view the contact details at the bottom of this page.

Town Centres in Gedling

Arnold remains the top district shopping centre in the Greater Nottingham area, confirmed in the recent report ‘Nottinghamshire & Greater Nottingham Retail Studies'.

The Town Centres Manager is working throughout Gedling to:

• Create and maintaining an attractive environment
• Encourage investment to the retail sector
• Make Gedling a place where people wish to shop
• Ease access in and around the town centres
• Improve the safety and security of town centres through partnership working
• Promote environmental improvement, facilitate events and publicise information and services.

Safer Pubs and Clubs in Gedling

The Town Centres Manager has been working closely with the Crime and Disorder Reduction Partnership, pubs, and clubs in Gedling to reduce anti-social behaviour and make the Borough safer at night.

A number of Pub and Club Watch Scheme have been set up.  Licensees meet regularly, supported by the Police and Gedling Borough Council, to discuss ways to make pubs and clubs safer.

If a customer commits a crime in licensed premises, Pub and Club Watch has a series of sanctions it can bring to bear including warning notices and banning orders which are enforced by all the premises in the scheme.

Any trouble can be quickly dealt with through a Radio Link which gives licensees the ability to contact each other quickly should an urgent situation occur.

The main advantages of the scheme are:

• Troublemakers are deterred
• Licensees have greater confidence in the management of their businesses
• When needed, Police response is quicker
• A reduction in crime such as assaults and property damage
• Trade increases because customers feel safer
• The image of Pubs and Clubs is improved

Statistics collected by the Police show that there has been a significant reduction of violent offences in pubs where Pub and Club Watch is in operation.

Safer Shops

The Town Centres Manager is also a key player in the Shop Watch schemes that run throughout the Borough.  Similar to the Pub and Club Watch schemes, Shop Watch bring together local retailers to share knowledge and information about protecting their businesses from crime - and create a safer shopping environment for customers.

Contacting the Town Centres Manager

If you would like to get in touch with the Town Centres Manager, please call him on 0115 901 3845.

You can also email him at towncentremanager@gedling.gov.uk

Or write to him at :

Town Centres Manager, Cabinet Office, Gedling Borough Council, Civic Centre, Arnot Hill Park, Arnold, Nottingham.  NG5 6LU.