Welcome to Pest Control.
What pest species are treated?
All common public health pest species can be treated. These include rats (inside), mice (inside), fleas, cockroaches and bedbugs. Advice may be given on a number of other pest species, including rats outside, foxes, moles, wasps, ants, squirrels, biscuit beetle.
How much does it cost?
Currently there is a charge of £49.40 for flea treatments only.
Customer Service Standards
Overall Objective
Our objective is to contribute towards a healthier community through the treatment and control of specified public health pests.
Guiding Principles
You can expect to
- Be treated fairly and with respect
- Be treated courteously
- Receive a quality service
Our Aims
- To respond carry out treatment for rats inside, mice, fleas, cockroaches and bedbugs within 2 working days of receipt of the request.
- To answer telephone calls as quickly as possible. When a Pest Control Officer is unavailable your call will be answered by an administration officer who will take your details.
- To arrange appointments during working hours to suit customer needs whenever possible
- To offer advice or information on further contacts where we cannot deal directly with a problem
- Listen to the views of our users in order to constantly improve the service we provide.
- Regularly review with users the standards of service and provide details of the standards we have achieved.
- Respond to all letters within 10 working days of receipt.
How to contact the Pest Control Section
Address
Planning and Environment Department
Gedling Borough Council
Civic Centre
Arnot Hill Park
Nottingham Road
Arnold
NG5 6LU
Telephone
(0115) 9013832
Fax
(0115) 9013758
Email
environmentalhealth@gedling.gov.uk.
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