Proof of Identity

In processing a claim for benefits, we require proof of your identity and National Insurance number to comply with the Government's anti-fraud initiatives.

In some cases, the same document can be used as proof of both your identity and National Insurance number.

What can I provide as proof?

Listed alphabetically below are examples of documents you could supply.

• Adoption certificate
• Bank books or statements
• Benefit payment books
• Birth certificate
• Building Society pass book
• Certificate of employment in HM forces or the Merchant Navy
• Cheque guarantee card
• Credit cards
• Divorce or annulment papers
• Driving licence
• Home Office Standard Acknowledgement Letter (SAL 1 or 2).
  This form will only be held by people seeking asylum in the UK.
• Identity card issued by an EC / EEA member state
• Letter from a solicitor, social worker, probation officer or from the Inland Revenue
• Life assurance or insurance policy
• Local authority rent card or tenancy agreement
• Marriage certificate
• Medical card
• National Insurance number card
• Passport (current and valid)
• UK residence permit
• Utility bill (gas / electric etc) for the last quarter paid in you or your partner’s name
• Wage slips from current employer

This is not a full list and any other documents that you have that have your name, address, date of birth or photograph on them may also be acceptable.

Can I send photocopies?

No, the documents you supply must always be originals.

We have special equipment and procedures to check the documents are genuine. We do not advise people to send important documents through the post. If you have difficulty bringing the documents to either the Arnold or Carlton offices, the addresses are shown below, someone can visit you in your home.

Arnold Office - Gedling Borough Council, Civic Centre, Arnot Hill Park, Arnold, Nottingham NG5 6LU

Carlton Office: Carlton Enquiry Office, Cemetery Lodge, Cavendish Road, Carlton, Nottingham NG4 3EF

What if I don’t have the documents I need?

You should still complete and return your application form. Benefit usually starts from the Monday after receipt of the application form so any delay could result in loss of benefit.

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