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The Verification Framework is a Government initiative that helps local authorities process claims for Housing and Council Tax benefit more efficiently.
The initiative outlines what information must be checked before benefit is paid, as well as specifying what is acceptable as evidence and what checks must be made during the life of a claim. Please browse the following links for more information:
For more information about benefit applications, please contact our Benefits section at the Civic Centre on (0115) 901 3970, email housingbenefits@gedling.gov.uk or visit our Making a Claim page.
Although the Verification Framework will not affect how your benefit is calculated, the initiative will demand proof of you and your partner's identity (including National Insurance numbers), rent, income and capital when making a claim, as outlined below:
Proof of you and your partner's National Insurance numbers must be provided along with evidence that these were issued to you. Documents accepted for this purpose will include P45, P60 and state benefit books. For more information, please see our Proof of Identity page.
A rent agreement, rent book, tenancy agreement, letter from your landlord or similar will be required as proof of any rent paid to private landlords or housing associations. Documents provided for this purpose must include the name and address of your landlord or letting agency.
We will need to see proof of all you and your partner's income when processing your application, which may involve supplying computer- or machine-printed payslips. If you are unable to provide these, your employer should complete the document below as proof of income:
If you are self-employed, please complete the document below as proof of income:
Benefit books and letters from the Department of Works and Pension must also be provided as proof of income through state benefit. (External site)
Proof of all bank and building society accounts, savings certificates, bonds etc must be supplied when making a claim for benefit, along with your last two months statements from bank and building society accounts.
Please note that only original documents will be accepted as proof of identity as we use special equipment and procedures to check documents are genuine.
As we advise against sending important documents by post, you should bring all documents to the Gedling One Stop at the Civic Centre or arrange for our Visiting Officer to contact you at home by calling (0115) 901 3999 or email housingbenefits@gedling.gov.uk
Remember that you must also notify the Benefits section of any change in circumstances that could affect the amount of benefit you receive. Please visit our Change of Circumstances page for more information.
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