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Frequently asked Questions about Leisure Services

Gedling Leisure has compiled a selection of frequently asked questions for your reference - We hope they will assist you with any queries you may have.


Leisure Centres

1. Which payment methods do you accept?

We currently accept cash and cheques only. We will be introducing debit card payments later this year.

2. Do you hold activities for children during the Summer School Holidays?

Yes, Centres have activities for children during the summer, These range from Football, Badminton, Bouncy Castle, Swimming, Tennis plus many other sports.

3. Is there a family ticket price for swimming?

2007/8 prices are £7.50 for two adults and two children

Save £1 with a Gedling Leisure Card or benefit from even greater savings with a Concessionary Gedling Leisure Card

4. Do you have any swimming sessions for adults only?

Yes we do, these are at various different times, including early mornings and late evenings. Please see the Centre Swimming Timetables for further details.

5. I am a member of DNA (click here to view information on the DNA scheme), can I use Fitness Studios in other borough leisure centres?

When you take out the DNA membership you are automatically entitled to use all Gedling Borough Council Fitness Studios at Calverton, Carlton Forum and Redhill Leisure Centre. Please see the Fitness Studio Timetable for opening times of all three studios. The DNA membership does not allow the user free access to facilities in other Boroughs.

6. I am retired and would like to come swimming, are there any discounts?

Yes, Gedling Borough Council operates the Gedling Leisure Card, which has concessionary categories for specific users. Simply collect a form from any Gedling Borough Council Leisure Centre or Gedling Borough Council Head Office at Arnot Hill Park, Arnold NG5 6LU.

7. What type of children’s parties do you have?

We offer a wide and varied range of Children’s parties at most of our leisure centres. Please see individual Centre leaflets for more details.

8. When are you open?

All of the Leisure Centres are open seven days a week generally 7 am - 11pm and 10.30 pm on Sundays.

9. What swimming lessons do you do?

We offer a range of Swimming Lessons for both Adults and Juniors, either as a course or individually. Click here to view our provision of Swimming lessons

10. Can I reserve theatre tickets  over the phone or collect them on the night?

Yes, we can reserve your tickets over the phone and you can collect them before the show.

11. Do you have Aerobic classes and what times are they?

Yes, we offer a range of Aerobic classes, suitable for beginners or advanced users. Click here to visit the Exercise Classes page for a full list of all the classes available at the Leisure Centres. There are also classes held within some of the Community Centres. Click here to view the Community Centres.

12. Do you hire equipment?

Yes , we have a full range of equipment available for most sports. There is no charge for the hire of equipment however a small deposit may be required which is returnable.

13. Do you have a suitable venue for functions such as a wedding reception?

Yes, the Millennium Suite at Richard Herrod Leisure Centre is an ideal venue for your party. It has a private bar, seating for up to 250, dance floor and stage if required. There is also ample free parking at the centre. Click here to view the Richard Herrod Leisure Centre. The Richard Herrod Leisure Centre now has a licence to conduct civil wedding ceremonies.

14. Can I do my own catering?

No, however as part of the service we offer our customers we have an excellent on site caterer who produces menus to a very high standard at an affordable price.

15. How much does it cost to hire the Millennium Suite?

For 2007-08 prices start from as little as £23.75 per hour (half the room).

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Community Centres

1. Can we bring a bouncy castle?

Yes. You must ask the company to supply you with full instructions for assembly and a copy of the safety procedure.  The castle must come with safety mats and you should ensure you have a rota of parents to supervise at all times.

2. Can we bring in caterers, an entertainer or DJ/disco?

Yes. You should allow time within your booking for set up and ensure that they are aware what time to arrive on the day.

3. When do we have to pay?

At the time of booking. Your deposit cheque will be returned immediately following your hire.

4. Are the Centres licenced?

Yes (except Westdale Lane). They are licenced for the consumption of alcohol but not the sale. You may bring your own alcohol to give to your guests but if you require a pay bar you should contact your local publican who will obtain the licence and provide the bar, stock and staff for you. You should remember to ask the publican when they will need to deliver the alcohol as they may require some time the day before hire. Please remember to book this time so that the Centre is open for you.

5. Can we stay after 11.30 p.m.?

Unfortunately, the Centres need to be vacated by this time. You should ensure, therefore, that your bar staff adhere to the licencing laws and cease the sale of alcohol by 11.00 p.m. and ask your DJ to cease music by 11.15 p.m.  This will allow your party guests time to finish their drinks and vacate the building.

6. Can we view the facilities before we book?

Yes. We will arrange a time suitable to you and take a provisional booking to save your chosen date until you have viewed.  The caretaker will be at the Centre to greet you, show you around and also take your booking if you wish.  The caretaker will also open and close the Centre for you on the day of hire.

7. What happens if something goes wrong on the day of hire?

You will be supplied with an emergency contact number for the caretaker who will return to the Centre immediately to assist you with any problems.

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Parks and Open Spaces

1. Where are my Local Parks and Open Spaces?

You can locate parks and open spaces within Gedling Borough, using this web site(click here to view the Parks and Open Spaces within Gedling) or by calling Leisure Services on 01159 013712.

2. What facilities do Gedling Parks and Open Spaces have?

A page detailing facilities and location of facilities can be found on this web site (click here to view facilities) or by calling Leisure Services on 01159 013712.

3. How much does it cost to hire facilities like football & cricket pitches and to play bowls and tennis?

By contacting Leisure Services on 01159 013712 you can find out current hire charges and booking availability. Alternatively, click here to view information on booking and current hire charges.

4. How do I find out what Gedling Borough have got planned for Parks and Open Spaces?

Information concerning future developments on Parks and Open Spaces will be posted on this web site, alternatively you can call Leisure Services on 01159 013712 for more information.

5. Do the parks close in the evening?

Not all parks close during the evening. Those that do, close at dusk or have the closure time posted on the main park sign. To find out if a park closes during the evening, contact Leisure Services on 01159 013712.

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Cemeteries

1. How many people can I have in my grave?

All our new graves are dug for three (3) people.

2. Can the grave deed be issued in both mine and my partners name?

No, unfortunately all grave deeds have to be in one name only.

3. I don’t want my partner buried on top of me, can I have two graves side by side?

Yes, if a grave space is available you can purchase any number of graves side by side.

4. How big can my monument be?

Please check our rules and regulations leaflet for current legislation.

5. Can I give my grave to another member of my family?

If you are the owner of the grave, you can assign the exclusive right of burial to someone else, please contact the Cemetery Administrator who will send you the information on how to proceed.

6. Can I bury cremated remains in the family grave?

Yes, the owner of the grave must give permission, but any number of caskets of ashes can be buried in a full sized grave.

7. What happens to my grave after the lease expires?

The council will contact the named grave owner who will be given the opportunity to re-purchase the grave.  Should no-one wish to repurchase the grave it will revert back to the ownership of the council.

8. Can I bury my pet in my grave?

No, only human remains can be interred in our cemeteries.

9. Who do I contact when someone dies?

You will need to contact an undertaker of your choice.  Please see our bereavement information leaflet for advice.

10. Can I choose my own grave space and pre-purchase it?

Yes, please contact the Cemetery Administrator who will make arrangements to meet you.

11. Can I use the Cemetery Chapel?

Yes, both Redhill and Carlton Cemetery have a chapel which can be hired, they seat approximately 45 people with some standing room. Please contact the Cemetery Administrator for further information.

12. What time does the Cemetery open?

All our cemeteries open at 9.00am and close at dusk, closing times are posted on the cemetery gate.

13. Is there anyway I can find out when funerals are taking place as I want to visit a grave?

Yes, please telephone the Cemetery Office who will give you details of burial times.

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Allotments

1. Can I grow anything in my allotment such as flowers or vegetables?

Yes, all we ask is that the allotment site is kept in a tidy manner and free of weeds.

2. Is water provided on site or do I have to bring my own?

Yes there are taps provided for your use, some allotment keepers use a water butt to collect rain water.

3. Can I build a shed on my allotment site?

This may be possible, subject to planning restraints.

4. How do I pay for my allotment?

You will be sent a bill from the council, payable annually.

5. Where can I find out if there is an allotment available near my home?

Please see our information page for sites and/or contact the allotments section within Leisure Services.

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Arts and Events

1. Is there a charge for attending the Arnold Carnival or Gedling Show?

No, both events are free to the public.

2. Can I attend either of the events and sell things for my local charity?

Yes, please contact the Arts and Events Officer who will send you all the required information and costing.

3. Where do I find a list of what’s happening around Gedling Borough?

Please see our What’s on Guide for programmed events or contact the Arts and Events Officer .

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Sports Development

1. How do I go about finding a sports club?

Contact the Sports Development Officer who can provide you with a directory of sports clubs.  Alternatively if you have a computer, log onto www.intosport.org.uk (new window, external link) . alternatively have a look at a free magazine called Buzz which you will find in the reception of most leisure centres and schools.

2. Where can I get hold of some sports equipment?

We can lend equipment on a short term basis. Contact the Sports Development Officer.

3. Is there a grant system for young people who represent the county/region and reside in the borough of Gedling?

Yes, there is a system of support. Contact the Sports Development Officer for advice.

4. My son and daughter would like to compete for the borough of Gedling in the Nottinghamshire Youth Games. How do they go about it?

Contact your Sports Development officer for details, and ask your son/daughter to speak to their PE teachers at school.

5. How can my club find qualified coaches?

Contact your governing body, but the best way is for your club to approve your own coaches, we can help you to develop your own coaches as well as your own club administrators.  Contact the Sports Development Officer for details.

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