Garden Waste Terms and Conditions

By agreeing to pay for the service you will be accepting the terms and conditions below.

You have agreed to pay to have your garden waste collected.The period of collection runs each year from 1 April to 31 March.
If you move out of the Gedling Borough Council collection area or stop using the service for any reason, we will not give a refund. To notify us that you no longer need your garden waste bins(s) call us on 0115 901 3621 or email us at recycling@gedling.gov.uk
If we miss your bin(s), well will do our best to collect it as soon as possible. We will not give a refund for missing a bin(s) or being unable to collect a bin(s) due to any other factors (such as very bad weather)
Your garden waste bin(s) must only be used for compostable green garden waste from your property.
If you move to another address in the Gedling Borough Council collection area and you still want your garden waste collected please contact us to transfer the service to your new address and then take your bin(s) with you. We will issue you a new sticker.
Collection crews will not empty any bin(s) that do not display your house number clearly.
All bins(s) remain in the properly of Gedling Borough Council at all times.
If your bin becomes damaged Gedling Borough Council will repair or replace it, free of charge as soon as possible. If your bin is damaged, contact us on 0115 901 3621 or email us at recycling@gedling.gov.uk
Payment is required every year in advanced. You will be notified of the charge and payment date.