Customer Service Outreach Hubs

Across the borough we hold a number of customer service outreach sessions, so that residents can speak to an advisor in person, without having to visit our main offices in Arnot Hill Park, Arnold.

Advisors at outreach sessions can offer help and advice for a number or services including:

  • Benefits enquiries and applications
  • Homesearch applications
  • Document scanning
  • Issuing food bank vouchers
  • Logging fly tipping and other environmental reports
  • Signpost to cost of living support options

Gedling Borough Council Customer Service agents will be available to speak to at community hubs in Calverton, alongside partners from Calverton CORE Centre, and Carlton with partners from Hope Nottingham Carlton Community Hub. The partner agencies we work alongside also offer a range of support services for residents ranging from community groups to foodbanks, health and wellbeing classes, help completing job applications and more.

Find out more about the services our partner agencies provide by visiting their websites.

Calverton Core

Calverton CORE Centre
Collyer Road
Calverton
Nottingham
NG14 6JX

Please call 0115 847 0551 for an appointment

Gedling Borough Council Customer Service Advisor's available Thursdays 9am – 3pm

Find out more about the CORE Centre at www.calvertoncore.org.uk 

 

Hope Nottingham Carlton Community Hub

Hope Nottingham Carlton Community Hub
Carlton Methodist Church
88 Carlton Hill
Carlton
Nottingham
NG4 1EE

Gedling Borough Council Customer Service Advisor's available Tuesdays 11am – 2.30pm

Find out more about Hope Nottingham at www.hope-nottingham.org.uk 

You can also contact the council's Customer Service team by:

Phone: 0115 901 3901

Email: enquiries@gedling.gov.uk 

Bestwood Miners Welfare

Bestwood Miners Welfare

Park Road

Bestwood Village

Nottingham

NG6 8QT

 

Gedling Borough Council Customer Service Advisors available Wednesdays 10am - 4pm.