Changes to memberships
Our centres are re-opening on the 2nd of December, if you do not feel that you are ready to return to us you can suspend your DNA membership for free. If you are a swim lesson direct debit member we have automatically suspended your lesson for free which means your child will retain their space on lessons. If you would still like to cancel your membership, fill in the cancellation form below.
Suspend your DNA membership
It is possible to suspend your membership but you must give at least 10 days’ notice. Suspensions can only start on your direct debit payment date e.g. 5th or 20th.
Change of DNA membership
If you wish to change your DNA membership then you will need to complete the change of membership form giving at least 10 days’ notice. This should be used if you want to move to a concessionary membership or add the health suite to your account. Please note:
- If you are changing to a concessionary membership you may be asked to provide proof of eligibility
- Changes to your monthly direct debit will only take place once your membership has been altered
Cancelling your DNA Membership
If you want to cancel your membership you can do so by completing the cancellation form giving at least 14 days’ notice.
Cancelling your swimming lesson membership
If you want to cancel your swimming membership you can do so by completing the cancellation form giving at least 14 days’ notice.