Find out what help is available with the cost of living on our Support in Gedling page

Contact us

For all enquiries please call us on 0115 901 3901. (There may be slightly longer waiting times on a Monday.)

Our address is 

Gedling Borough Council
Civic Centre
Arnot Hill Park

Report it online

If you need to report an issue please, please visit our report it page.

You can also email but we recommend that you try the website first, as you can now now access many of our services online. 

Opening times

The Civic Centre is open to the public. To make an appointment to speak to an advisor please email with your name and brief description of what you would like to discuss, or call 0115 901 3901.

Carlton Contact Point (Tuesdays)

You can book an appointment to visit the Carlton Contact Point, which is based at Carlton Methodist Church every Tuesday. Call the customer service team for more information and to make an appointment, on 0115 901 3901.

Out of hours numbers

If you need to contact us out of office hours, please use 0800 096 0306.

This can be for:

  • Dangerous structures
  • Homelessness
  • Spillages
  • Needles
  • Flooding
  • Parks and cemeteries

If your concern is regarding a house managed by Jigsaw Homes, please contact 0300 0300 400.

Media and press enquiries

For all media and press enquiries, contact our Communications Team; email