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Are you at risk of losing your home?

Get help to avoid becoming Homeless

We offer free information if you are homeless, at risk of homelessness or simply want advice about your housing options.

You may find yourself at risk of being homeless for many reasons. Do not wait until you become homeless - contact us as soon as possible as we may be able to prevent this.

How we can help you

We can provide advice on a range of housing issues, from landlord disputes to homelessness. We will look at all of the options available to you, from supported accommodation to privately rented housing. 

Helping you keep your home

If you're in danger of losing your home, we will work with you to try to prevent this from happening. We can help if:

  • you're fleeing domestic abuse
  • facing possession proceedings
  • being harassed or evicted by your landlord 
  • being asked to leave by friends or relatives.
  • struggling to pay your rent or mortgage
  • you need help to live in your home
  • property is not fit for habitation

Finding a new home

If it is not possible to prevent you from becoming homeless, we will try to help you to find a new home, whether that's renting from a private landlord or housing associations.

How to apply

By email:

Telephone: 0115 901 3901


For emergency homelessness situations outside of normal office hours, please call 0800 096 0306

Homelessness applications

We have a duty to assist you where you are legally threatened with homelessness or if you are likely to become homeless within the next 8 weeks. This includes when your landlord gives you a valid section 21 notice.

We will work with you prevent you from becoming homeless, or find an alternative solution for you.  If we are not able to do this, we will start enquiries to confirm that you:

  • are eligible
  • are homeless or threatened with homelessness
  • are in a priority need
  • you have not made yourself intentionally homelessness
  • have a local connection to Gedling

If you are eligible, we may offer temporary accommodation while we carry out enquiries. Please remember we are responding to a crisis situation and therefore, may have to rely on temporary accommodation that may not be in an area of your choice, and smaller than your ideal requirement. 

See Shelter for more information on the help we must provide.

Related advice and guidance

Duty to refer (1)

Advice for Ex-armed forces personnel (2)

Suffering with a mental illness and threatened with homelessness (3)

Help and advice for domestic abuse victims (4)

Released from prison advice (5)

Homeless advice (6)

Advice for care leavers with nowhere to go (7)

Link to key contacts sheet