Driver licence

If you are applying for a new licence, or renewing a licence, you will need to log in or register with our online portal before you can make an application.


Go to online portal 〉

Our online application explains exactly what you need to do so make sure you read all the information carefully.

Medigold are no longer responsible for Taxi Medical Certificates. These appointments are now being carried out by Dr Clamp and Dr Connor. They can be contacted on 07802 850084  or by visiting the AC Medical Services website at 


Please use the start button below to register for a taxi licence account. You only have to do this once and then you will have access to apply for a new licence, renew an existing licence, submit a 12 or 24 month declaration.

We will not accept applications that are submitted without all required paperwork. Please make sure you have all documents required as part of the application before submitting. 

Start 〉

Once you have registered contact Customer Services Licencing on 0115 9013971 to get your account authorised. You will need your driving licence number, a contact telephone number and email address.


What Next?

Once you've completed your application form you will receive an email detailing what supporting evidence we need to see to complete your application. If you are a new taxi driver we will contact you to arrange for you to attend an appointment at our offices.

If you are a current driver you can continue to email your documents to us at or post them in. Once we have received all your documents we will contact you to make a telephone appointment.

All licencing payments are now taken by debit/credit card. Check how much it costs on our fees page.


Lost badge

We can give you a new badge for a fee of £20.50. Please give us a call on 0115 901 3971 to arrange this. 


For more information read our Taxi licencing policy

For more information on safeguarding, read our Safeguarding vulnerable passengers leaflet ,and then when you are ready to do your safeguarding test please contact taxi licencing on 0115 9013971 to book a safeguarding test slot.

Go to the online Driver Portal