Many of our phone lines are not working at the moment. Our phone supplier is currently working on the issue to get all lines working as soon as possible. In the meantime, you can email the council via Sorry for any inconvenience.
For pet cremation services email
For trade waste services email

Operator Licence

If you're a business or individual based in the borough you'll need an Operator licence to be able to take telephone bookings. 

Apply for a licence 

Start 〉

Things to consider before applying 

  • If you're just starting out have you checked that you don't need to apply for change of use permission? You can find out more in our planing section. 
  • Private Hire Operator’s Licences are issued for either one or five years and the fee is based on the number of vehicles you intend to operate.
  • On first application you will need to supply 2 business references. Please read through the form carefully to ensure you can provide all the information that is required.
  • Check the cost of your licence.
  • For more information read our Taxi licencing policy
  • Read our Private Hire Operators Conditions