Contact us

Report it online

If you need to report an issue you can do this quickly and easily using our report it page.

By Email

You can contact us by email on enquiries@gedling.gov.uk but we recommend that you try the website first, as you can now access many of our services online. 

By Phone

0115 901 3901

We are available by phone if you would prefer to talk to one of our advisors. We are currently have an average wait time of 2 minutes. Due to high demand there may be longer wait times on a Monday and at lunch times, please try and be patient with us as we try to answer all of your calls as quickly and accurately as possible.

Speak to us in person

We have a drop in service at the Civic Centre Arnold on Mondays 9am – 12 noon and 2pm – 4pm.

We also provide outreach sessions in Carlton and Calverton. To find out more please visit our Customer Service Outreach page.

By post

Gedling Borough Council
Civic Centre
Arnot Hill Park
Arnold
Nottingham
NG5 6LU

 

 

Calverton Core

Calverton Core Centre
Collyer Road
Calverton
Nottingham
NG14 6JX

Please call 0115 847 0551 for an appointment

Open Thursdays 9am – 3pm

 

Carlton Methodist Church

Gedling Borough Council Customer Service Advisor's available for appointments on Tuesdays but you must call to make one in advance (0115 901 3901). There is also availability to drop in to the Carlton Hub between 12 noon – 1pm. We will do our best to see you but please be aware it may not always be possible in high demand. Please be on time for any appointment given as we are trying to help as many residents in as possible within a short time frame

Carlton Methodist Church
88 Carlton Hill
Carlton
Nottingham
NG4 1EE

Open Tuesdays 11am – 2.30pm

Out of hours numbers

If you need to contact us out of office hours, please use 0800 096 0306.

This can be for:

  • Dangerous structures
  • Homelessness
  • Spillages
  • Needles
  • Flooding
  • Parks and cemeteries

Media and press enquiries

For all media and press enquiries, contact our Communications Team; email communications@gedling.gov.uk   

Social media guidance

Please visit the Social media guidance page for guidelines about the acceptable use of our social media channels.