We provide a range of statutory services as part of our parks and street cleansing department. Here is a list of all of the services we provide and how you can report an issue or get in touch if you need a particular service.
Road and pavement sweeping
We clean approximately 578 kilometres of roads each year. We cleanse the roads, footpaths and streets across the borough every day. Some zones such as town centres are swept twice a day. Streets are cleaned every eight weeks and car parks on a weekly basis.
Our litter bins across the borough are dual-purpose and can be used for both litter and dog waste. We empty the bins 7 days a week, 52 weeks a year. At busy times, our street cleansing crews collect in excess of eight tonnes of waste from these bins each week.
Our team of litter pickers work 7 days a week to keep our main streets clean. They collect around 1,383 kilograms of litter each year. In the hotter months, we increase the amount of litter picking around are parks and open spaces, due to the increase in people visiting them.
Offensive graffiti is removed within 24 hours of us receiving the report. All other reported graffiti is removed within 10 working days. We use a high-pressure washer to remove the graffiti.
We will collect fly tips within four working days of them being reported. Our Neighbourhood Wardens will investigate all fly tips and we will take enforcement action against anyone caught flytipping.
You can also be liable if you have paid someone else to take your waste away and they have flytipped. This is known as ‘duty of care’ and we always advise that you only hire a licenced waste removal operator when you are getting rid of waste.
We remove dead animals from roads and public places in the borough within one working day of them being reported. If the animal is microchipped or has other identification, the owner will be contacted as soon as possible.
We clear fallen leaves from October, on a weekly basis, for 8-10 weeks depending on the weather. Our team are aware of the ‘hot spot’ areas and we use our knowledge of the different times of leaf fall in different areas to create a cleaning rota.
You can report an issue with any of the above services through our report it page.
Hire our street cleansing team for your event
If you are a business or resident that needs our services for clean ups on private roads or at events, we can provide you with a competitive quote on request. Contact our team on 0115 901 3637 for more information.