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Garden waste


We'll collect your hedge trimmings, leaves, grass cuttings, plants and weeds from your doorstep every two weeks, saving you time that you can spend in your garden.

Once you've signed up, your brown bin will be delivered to your home and we will make collections fortnightly from April to March, however, no collections are made in January and February.

Below, you can choose to the renew your garden waste collections or sign up as a new customer for the service. 

Renew your garden waste collections

Current garden waste customers should have received a letter or email inviting them to renew their garden waste subscription.  In this letter/email you will have been given a unique reference number beginning GDW.  Please use this reference number when renewing your garden waste service subscription.

To renew your garden waste bin collections, select the 'renew garden waste collections' button below, and complete the form.

Renew garden waste collections 〉


Payments can be made by debit or credit card. 

If you are unable to subscribe online, please contact Customer Services on 0115 901 3621.

Garden waste bin collections coincide with the financial year, they start in April and run through to the following March (with a break in January and February).

As part of our ongoing work to reduce our carbon footprint we will not be sending out paper calendars or bin stickers.

View your bin collection schedule or sign up to receive bin alert reminders by going to

View the garden waste scheme terms and conditions.


Become a new garden waste customer

You can sign up to be a new garden waste customer by selecting the ‘sign up’ button below. Fortnightly collections commence in April each year, but you can sign up at any time. Fortnightly brown bin collections run from April to March, with a break in January and February each year.

Once your payment has been received, a garden waste bin will be delivered to your address as soon as possible.

Sign up 〉


Once your bin arrives please mark your house number on your bin clearly for identification on bin collection day.

To find out when your bin needs to go out for collection sign up to receive our bin alerts emails or to view your bin collection schedule go to our schedule page.

Get bin alerts 〉

How much does it cost?

1 bin: £39 for the year (April - March)

Additional bins: £20 per bin for the year 


When is my collection?

Collections are fortnightly from April to March, with no collections in January and February.

To find out when your bin collection is, go to our online schedule page and enter your street address (not potcode). You can also sign up to receive an email reminder when your bin is due to be collected. To sign up for email reminders, go to 

What can I put in the garden bin?

Yes please

  • Grass Cuttings
  • Hedge Clippings
  • Twigs and small branches
  • Leaves
  • Weeds with soil shaken off
  • Dead Flowers

No thanks

  • Bagged garden waste
  • Plant Pots
  • Plastic of any description
  • Large amounts of soil or grass sods
  • Animal Waste
  • Food waste
  • Household waste

Add or remove a bin

To get an additional garden bin or remove a bin contact Customer Services on 0115 9013621.

Moving house

If you're moving house within the borough and you'd like to keep your garden waste service, please let us know. Go to our moving house form page to update us.

Cancel my garden waste collection

If you'd like to cancel your garden waste bin you'll need to fill in a cancellation form. Go to our cancellation page to find out more. 

You can cancel your subscription at any time, however there will be no refunds or reimbursements. The bins provided remain the property of the council.  Once you have cancelled your subscription please make your bin easily available for collection from your property.

Cancel my garden waste collection

If you'd like to cancel your garden waste bin, please fill in this online form.

You can cancel your subscription at any time, however there will be no refunds or reimbursements. The bins provided remain the property of the council and if you cancel the subscription you would have to allow this to be collected from your property. Charges may occur if the bin is not made available for return.

Why don’t you collect garden waste all year round?

The amount of garden waste drop substantially during the winter months. It would therefore not be efficient nor cost effective for our customers to run the service over the winter months.

Can I put vegetable peelings in the brown bin?

Please do not put kitchen organic waste in the brown bins as they are not accepted at our recycling facility. If you wish to dispose of your kitchen organic waste you could home compost or put in your general waste bin.

Why do I have to pay for the garden waste service?

To allow us to provide such a service in the current climate a charge must be made. It is fairer to make a charge to the people that use the service, rather than add it onto the Council Tax. The Controlled Waste Regulations 2012 allow for a charge to be made.

Are there any concessions?

Because this is an additional service there are no concessionary rates.

What if my bin has not been emptied?

All bins must be out for collection by 7am, (6am on bank holidays) on the day of your collection. If it has not been emptied by 3pm on the scheduled collection day please let us know. To do this, please go to our missed bin page and complete the form. Please leave the bin out and we will return to empty the bin within 5 – 7 working days.

Can extra waste be placed at the side of the bin?

We will only collect garden waste which is in the garden bin. If you have a large amount of garden waste, additional bins can be purchased at a reduced fee.  Extra garden waste can also be taken to the Household Waste Recycling Centre on Hollinwood Lane in Calverton.

What happens in bad weather?

Our crews work hard to ensure any bins presented on time are emptied. On occasions if the weather is particularly bad a collection may be missed. Every effort will be made to catch up in these circumstances, however it may be necessary for a collection to be suspended. Unfortunately no refunds will be made in these circumstances.

What happens to the waste collected in the garden waste bin?

The waste collected in the garden waste bins is sent to a composting facility in Oxton where it is shredded and composted. Once the process is complete the material is ready to be used on farm land as a soil improver and fertilizer. Unfortunately this is not currently available for sale to the public.

General enquiries

If you need to ask us a question regarding our garden waste services, please fill in an waste services enquiry form page.