Do not report a missed bin if:
- The bin is not out before 7am (6am on Bank Holidays) on your scheduled collection day
- Your bin contains incorrect materials or is too heavy. They must be removed before we can pick up.
- It's before 3pm on the day of collection, it may be that we haven't got to your property yet.
When is my bin collection?
Report missed bin 〉
Or you can call us on 0115 901 3621