Changes to memberships
Suspend your DNA membership
It is possible to suspend your membership for £5 per month but you must give at least 10 working days notice. Suspensions can only start on your direct debit payment date e.g. 5th.
Please note that memberships can only be suspended for up to 6 months at a time.
Change of DNA membership
If you wish to change your DNA membership then you will need to complete the change of membership form giving at least 10 working days notice. This should be used if you want to move to a concessionary membership or add the health suite to your account. Please note:
- If you are changing to a concessionary membership you may be asked to provide proof of eligibility
- Changes to your monthly direct debit will only take place once your membership has been altered
Cancelling your DNA Membership
If you want to cancel your membership you can do so by completing the cancellation form giving at least 14 working days notice.
Cancelling your swimming lesson membership
If you want to cancel your swimming membership you can do so by completing the cancellation form giving at least 10 working days notice.